Fresh, filtered air is brought in, old air is removed. The Reliance ventilation system installed in your roof space changes the air in your home to expel excess moisture, toxins and odours created by cooking, cleaning, breathing and other sources. Incoming air is filtered to remove dusts, pollens and other contaminants, preventing mould and mildew for a fresher, healthier home.

Yes. A 2005 BRANZ survey of the condition of New Zealand homes found that many were damp and poorly ventilated. Most bathrooms relied only on windows for ventilation. Only half of kitchens vented moist air to the outside. And 40% of timber-framed homes had poor or seriously inadequate subfloor ventilation. Poor ventilation allows moisture and airborne pollutants to build up inside your home. This can cause health problems such as asthma for you and other members of your household. Moisture can also make your home uncomfortable to live in and damage its structure

At one time, it was possible to achieve natural ventilation in our homes by simply opening a window. However, with growing concerns about rising energy costs, we have been busy making homes “tighter” from an efficiency standpoint. Armed with weather stripping and caulk guns, we have eliminated air leaks from our homes. Unfortunately, that means contaminants have no way to escape.

That’s why RVS offers ventilation systems that help remove contaminants by exchanging stale, recirculated indoor air with fresh, filtered outside air.

Stale air not only consists of excessive moisture but also includes such things as dust, animal and cooking smells and even the carbon dioxide breathed out by the homeowners. These are all unhealthy and affect the overall wellness of the inhabitants. Exhausting the used stale air and replacing with fresh make up air is the best method of ensuring a healthy home environment.

The best answer to that is anytime of the year. Most people have systems installed over the winter months because that is when the moisture problem is clearly visible and evident however, during autumn, summer and spring that is the best time to be conditioning your home for the following winter if moisture or damp is your concern. Autumn is when hay fever and allergies are kicking off and this is an opportune time to have your home ventilated with a good filtration ventilation system to filter out the bulk of impurities, pollens and pollutants in the air to help keep your home healthier.

No ventilation system can claim a 100% eradication of condensation or moisture. To completely eradicate condensation you need to remove all moisture from the home which would be unhealthy and dangerous, or heat the home 24/7 maintaining a high temperature, this would be extremely expensive and unpractical. By lowering the moisture content in the home to ideally maintain a relative humidity level averaging 50%, will drastically ‘reduce’ the moisture and condensation levels.

Each home is different – in size, environment, inhabitants etc. Which is why we come to you to take moisture and temperature readings, which we then use to determine the best solution for your home. Our ventilation specialist will take you through a full presentation of how everything works, provide a price and if you’d like to go ahead, the installation is planned for whenever suits you.

That’s all the more reason for a ventilation system. All the outdoor pollutants will be coming and going as they please. A Positive Pressure Ventilation System will passively keep these pollutants out by gently flushing the house with fresh filtered air.

At installation, your ventilation system is warranted for 5 years against fault. In normal use the system will require a service every 24-months. A filter change is carried out at the same time. Genuine RVS parts are required as part of the ongoing warranty, and to ensure you continue to get the best performance from your system.

Your ventilation system or heat pump is installed by a local team of friendly, professionally-trained electricians. A new power point is installed to connect it and a certificate of compliance is issued for electrical work. They will find a time that’s convenient with you for installation. Then your installer will also talk you through how to get the perfect home environment using your new systems.

No heating appliance should be used 24 hours a day. Common sense tells you, that if you leave an appliance running the whole day, you can expect your power bill to rise. Clever use of a heat pump is using it as required. If you are not at home during the day, there is no need to run your heat pump during the day. In this situation, and with good insulation, a couple of hours in the morning and a few hours in the evening should suffice.

For example, when running a 3.5kW heat pump for a couple of hours in the morning and four hours in the evening you could expect to rack up around $40.50 (including GST) in power usage per month. Compare this to running a similar wattage bar heater for the same period of time, which would cost you a whopping $141.75 per month!

We take all the usual payment options – cash, cheque, direct credit or credit card.

Yes. Most heat pumps will have a 24 hour timer which allows you to program your heat pumps operation for the day. Mitsubishi Electric offers a 7 Day Controller which allows up to four settings per day. This means that you can plan your heat pump’s operation for an entire week! Ensuring you stay comfortable in your home without wasting both time and money.

Furthermore, Mitsubishi’s optional Wi-Fi heat Pump Control offers even more customised control and monitoring, giving you the freedom to manage your heat pump through your smart phone, tablet or online account, no matter where you are.

A heat pump should not be operated like a radiant heater. Turning your heat pump up to 28°C will not make the room warm up any faster. In fact, it will use more energy as the heat pump attempts to absorb energy to achieve this unrealistic temperature.

By setting the temperature to what is actually required, say 18-22°C in heating mode (a comfortable temperature during winter), the heat pump will respond in the most efficient way and will reach this quickly and continue to maintain it – without further adjustment. Using a timer to activate this temperature half an hour before you arrive home will mean you return to warm, cosy comfort.

Installing a heat pump is a complex process and if it is not installed by a qualified installer, it will most often not be covered under warranty. All Heat Pumps must be installed by an authorised dealer to qualify for warranty. It is important that you protect yourself by getting your heat pump installed by a RVS. RVS will ensure you get; the correct heat pump and sizing for your geographical location and space, ensure optimal position of the heat pump, educate you on correct operation and provide a warranty for the system installed.

Every home is as individual as its owner in its requirements, choosing the wrong size for the room you need to heat can leave you cold and cost you more in power consumption.

Insulation and building orientation are important considerations when it comes to potential heat loss. For example; an older home with less insulation will lose indoor heat far quicker than a modern well insulated home. A bigger heat pump system would therefore be needed to overcome this heat loss.

In winter, when outdoor temperatures drops, the amount of heat a heat pump can produce lowers. Areas of New Zealand that experience sub zero temperatures will require a larger capacity heat pump (compared to a similar sized room in moderate climate). Because of the technical nature of correct sizing, we strongly recommend that are looking to buy a heat pump, arrange an in-home consultation and quote.

Not necessarily. We offer multi-room systems (sometimes called multi-split systems). To achieve a warm home, you will often require more than one heat pump to effectively heat your whole home. A multi-room solution gives you the freedom to choose the most suitable heat pump for each room, i.e. super quiet heat pumps for bedrooms and larger capacity units for living areas. The great thing about multi-room is that up to eight indoor units can be connected to a single outdoor unit. So, you are not disturbing the outdoor aesthetics of your home. Correctly selected and installed multi-room systems can save you power and reduce extraneous noise.